I understand the frustration of working with VDI servers and clients myself having been dealing with it since Lync 2013. I can't speak for Eric, but for myself, it was to give back to the community that helped me when I was a wee young sysadmin running exchange 2003. We don't work for Microsoft, we don't have a special "magic book" with everything in it next to us and we spend our free time helping individuals such as yourself for free in our own time. Remember that MVP's are admins, just like you. There is no reason to belittle someone based on their title. Whilst I can appreciate your frustration at getting potentially unhelpful information. I can only assume it wasn't meant that way when it was originally written and has translated poorly to text or you were super frustrated at the time.
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